Fraser Island is one of the Worlds Greatest Natural Wonders and a popular tourist destination for travelers wanting to "Experience Australia". Only accessible by 4X4, it is imperative the right company is chosen to assist you in this once in a lifetime Fraser Island adventure.
Aussie Trax 4X4 is one of the most respected companies in Hervey Bay. With more than 13 years of local expertise and a focus on making the customers adventure as enjoyed as possible, they are the obvious choice when selecting a self-drive tour operator.
Recommending a 4WD
Suzuki Jimny: (Available)
Advantages: Air conditioning, stereo, coil sprung Comments: Small and very maneuverable.
Toyota Land Cruiser: (Available)
Suits: Groups, family up to 7 people
Advantages: Air conditioning, stereo, Comments: Larger 4WD
ALL VEHICLES ARE MANUAL. A MANUAL DRIVERS LICENCE IS REQUIRED.
You must be at least 21 years of age to drive.
Other Considerations-Barge Crossing & Access Permits
We will book, no need to worry. Customers must be at Aussie Trax HQ 2 1/4 hrs prior to ferry departure time for our mandatory informative briefing.
Exception: If taking the 7.15am ferry in which case they must be at Aussie Trax HQ by 4pm the day before your trip.
8.30am Ferry departure = 6.45am briefing
10.15am ferry departure = 8.00am briefing
3.30pm ferry departure = 1.15pm briefing
Barge times departing from the Hervey Bay to Fraser Island
Fraser Venture Kingfisher
0830 - 0715
1015 - 1100
1530 - 1430
Barge times departing from Fraser Island to Hervey Bay
Fraser Venture Kingfisher
0900 - 0830
1430 - 1330
1600 - 1600
Most popular times are 7.15am & 9am in order to maximize your time on the island.
On Return the 4pm Ferry (last one of the day) is most popular for the same reason.
Points to remember:
Must be at ferry departure point 20mins prior to departure.
Fraser Venture is preferable as tracks to and from ferry are in much better condition.
All briefing times are discussed with customers when booking to maximise efficiency. (EEG 10.15am group may tag onto 6.00am briefing where appropriate)
Bear in mind if late notice (die; next day booking) ferry may be booked out on popular runs
Briefing takes approx 45mins & consists of:
lO minute staff talk which includes description of the Island
What you will see, time travel
opportunity for questions
20min Safe Driving video
Car Damage report
Controls Briefing, including use of high & low range gears
Drive from depot to ferry takes approx 25 minutes -- allow for this
Vehicle Access Permit:
This the National Park fee for driving on the Island, included in the pricing.
We book, no need to worry. Pricing would be exactly the same if customers were to book themselves.
Camping & Accommodation
Camp fees are $7 per person/per night, for beach camping only. Camping briefing is also included in our pre-travel info.
Own equipment may be taken, or Aussie Trax can provide a package.
Sleeping bags are an extra $10, (covers dry cleaning only).
Gas light $7 per day with a $10 deposit
Optional extras such as:
tables, chairs and gas lights are available on request at nominated pricing. Includes details of all camping items included in the package: -tents, mattresses, ice box, water container, BBQ plate, gas cooker, utensils, pot, plates, toilet paper, axe, shovel, & a groundsheet.
(Subject to availability)
Happy Valley Cottage Accommodation
Located on the eastern side of Fraser Island close to the beach. Happy Valley accommodation is self contained cottage or dormitory accommodation.
Subject to availability.
Aussie Trax can make bookings, check availability & work out pricing etc.
Other accommodation options and upgrades are available on request.
2 options, both require a $500 credit card imprint as bond, which is not banked unless the car is not returned satisfactorily.
If the car is in an accident or excessively damaged, the most the customer would pay is
$2000 for the Suzuki Jimney
$4000 for Toyota Land Cruiser or Troop Carrier
All Aussie Trax 4WDs are fully insured, unless the driver is doing one of the following.
Driving Under the Influence
Overloading (more people than the car is allowed to carry)
Driving in the Ocean
Under Body Damage
Intentional Damage (sitting on the bonnet or roof)
Staff cover these issues in more depth during the briefing.
Customers may take the Waiver option, which can reduce their liability from either the $2000 or $4000 (depending on which vehicle) to $500. You do this by paying an extra:
$25per day for Suzuki's
$40 per day for Toyota Landcruiser
This is non-refundable and is purely a personal insurance option. It is not compulsory.
In group situations (usually Backpackers who don't know each other) there is a form that everybody signs to ensure every person is jointly liable for the car not just the credit card holder, if the vehicle was damaged.
Advantages of Self Drive Holidays
Opportunity to see everything you want to see, without having to cater for other people or have the trip dictated to you
You can stay as long as you like at places of interest and not be hurried along. Travel at your own pace
Privacy if you want to travel to remote areas
Opportunity to extend the trip subject to availability on vehicles etc
No bus tour on Fraser Island allows you to go to any lake at anytime, in fact some don't go to some of Fraser's must see places!
Option to camp under the stars on the beach
Complete flexibility for your itinerary and independence
Advantages of Aussie Trax Services (Sales Points)
Aussie Trax are the longest established operators (15 years) & our experience is passed to our customers through the most comprehensive & highly praised briefing available
Briefing includes information on the Island, vehicles and what to expect
All ferry bookings and permits are arranged
Free maps & itineraries provided to maximise the experience
Free customer pick up & drop off in Hervey Bay
Money back guarantee or extension of hire for any mechanical failure
Back up mechanical support on the Island at 3 different locations in the event of mechanical problems
Friendly, knowledgeable staff there to help plan the trip for maximum enjoyment!
We are experts on Fraser Island!
Variety of vehicles available
We have received several tourism awards for our team
All vehicles are fitted with heavy front & rear bumpers to avoid being charged for costly minor scrapes
Fly directly from Sydney or get a connecting flight
Although we are extremely sorry for any of your valuable time lost due to a mechanical failure not of your own doing, we must stress that Fraser Island is an extremely harsh environment and mechanical failures can happen to even the newest cars, despite the best maintenance practices. No car in the world has yet been designed to be used in those conditions day-in day-out without encountering problems.
Although we will attempt to resolve the problem as quickly as possible, we do not compensate for:
Personal stress and anguish due to a mechanical breakdown
Missing connecting travel arrangements
Use of any other unapproved travel means or
For having missed places you wished to travel to if you are unable to extend your hire or tides do not allow
Time lost due to mechanical failure (e.g. Burnt out clutch) through no fault of Aussie Trax
Method of Compensation
We will, wherever possible, replace the vehicle as soon as possible and extend your hire for equivalent time lost.
If an extension of hire is not possible, we calculate a refund using the following method:
We allow 10 usable hours per day for the vehicle (8am to 6pm)
We divide the cost you have paid/day by 10 (usable hours/day) leaving us with a $/hour figure
We multiply the number of hours lost by the $/hour and refund this amount
We do not refund money for hires cut short due to:
Shortening of the rental period by the hirer - unless it can be re-hired for that same period
Cars taken from the hirer due to misuse in contravention to Aussie Trax's or other authorised persons' directions
If a vehicle hire is cancelled without at least 24 hours notice - we reserve the right to charge 1 day's hire rate
Other Costs Policy
We do charge for the following:
Cars returned late at a rate of 20% of daily rate per hour
Cars missing return ferry. Hirers will be charged 1 extra days hire plus $73 to recover car from island if necessary
Car requiring fuel on return will be charged at $2.00 per litre
Burnt out clutch replacement and associated costs to return car to our Hervey Bay workshop
Punctures are no charge, however if the tyre is returned un-repairable, due to being stacked or driven flat, the hirer will be charged for the cost of replacement
We apologise for any inconvenience.